Operations:
From Program Implementation to Regulatory Compliance to Billing

PeopleService will provide the personnel necessary to manage, operate and maintain the City's water (production, treatment, storage, distribution, and metering) wastewater (collection system, lift stations, treatment plant and biosolids land application program) in order to achieve optimum performance and to maintain equipment for system integrity, within the City's budgeted resources. We will provide technical training to the water/wastewater operators on treatment process, preventive maintenance techniques, and safety awareness, including the continuing education units (CEU's) necessary for the operating personnel to maintain their licenses.

PeopleService will monitor, sample, analyze, and report as required by the Regulatory agency in matters related to the water and wastewater permit. Our operators also provide the City a monthly operating report on things such as projects accomplished, flows at the facility, lab results, and maintenance performed.

• Program Implementation - Development, implementation and ongoing maintenance of water, wastewater and wastewater bio-solids programs.
• Regulatory Compliance - Prepare and submit the necessary reporting and documentation for regulatory requirements, Consumer Confidence Reports and permit renewals.
• Safety - Establish and implement proper safety practices.
• Testing - Establish and implement required water and waste water testing practices.
• Rates & Billing - Ability to assist in developing and maintaining proper rates and provide billing for water and sewer services.
• Planning - Capital improvements assessment and O&M budgeting assistance.